Your friendly neighbourhood general store in Bongaigaon

1. Introduction

This Privacy Policy describes how Shree Karni Stores (“we”, “our”, “us”) collects, uses and protects personal information that customers share with us in-store or via communication channels.

By visiting the store, contacting us by phone or email, or using any future online services under the domain shreekarnistore.shop, you agree to this policy.

2. Information we may collect

• Basic contact details such as name, mobile number, email address or postal address.
• Order and billing details relating to purchases made at Shree Karni Stores.
• Feedback, enquiries and communication shared with our team.

3. How we may use your information

• To respond to your queries, feedback and service requests.
• To process billing, payments and maintain basic purchase records.
• To share information on offers or updates (where applicable and permitted).
• To comply with applicable legal and regulatory requirements.

4. Sharing of information

• We do not sell your personal information to third parties.
• Information may be shared with service providers (for example, billing or payment partners) only as required to provide services to you.
• We may disclose information if required by law, regulation or government authority.

5. Data security

• Reasonable steps are taken to keep records secure and limit access to authorised persons.
• However, no method of storage or transmission is fully secure, and customers should avoid sharing sensitive data unnecessarily.

6. Your choices

• You may choose not to provide certain personal information, but this may limit some services.
• You may request access, correction or deletion of your basic contact details maintained by us, subject to applicable law.

7. Contact for privacy concerns

For any questions about this Privacy Policy or use of your information, you may contact:

Shree Karni Stores, Main Road, Near State Bank Of India, Bongaigaon, Assam 783380, Email: contact@shreekarnistore.shop, Phone: +91 97936 03269.

8. Updates to this policy

This Privacy Policy may be updated from time to time. The most recent version will be available on our website or at the store upon request.

1. General

These Terms & Conditions (“Terms”) govern your use of the services of Shree Karni Stores, including purchases made at our physical store and any online or telephonic ordering facilities we may offer.

By visiting the store, placing an order or contacting us via the details provided, you agree to be bound by these Terms.

2. Products & pricing

• All products are subject to availability and may change without prior notice.
• Prices are generally based on printed MRP or as displayed in-store at the time of billing.
• Any displayed offers, discounts or schemes are valid only for the period and conditions mentioned.

3. Orders, billing & payment

• Orders placed in-store or through any future ordering channels are accepted at the discretion of Shree Karni Stores.
• Payment is to be made through accepted modes such as cash, UPI or cards, subject to availability of payment options.
• Bills and receipts should be checked at the time of purchase for correctness.

4. Returns & exchanges

• Returns or exchanges, where allowed, are subject to store policy, bill presentation and product condition.
• Perishable, opened or damaged products may not be eligible for return except as required by law.
• Customers are encouraged to inspect products at the time of purchase.

5. Use of website & communication

• Any present or future website under the domain shreekarnistore.shop is provided for general information about the store, products and contact details.
• Content is for convenience only and may not always be updated in real time for stock or pricing.
• You agree not to misuse contact details or communication channels for spam, abuse or unlawful purposes.

6. Limitation of liability

• Shree Karni Stores will take reasonable care in providing quality products, but will not be liable for indirect, incidental or consequential losses arising from use of products, except as required by applicable law.
• To the maximum extent permitted by law, the store’s total liability is limited to the value of the product purchased.

7. Governing law

These Terms are governed by the laws applicable in India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Assam, India, unless otherwise required by law.

8. Changes to Terms

Shree Karni Stores reserves the right to update these Terms & Conditions at any time. The latest version will be available at the store or on the official website when launched.